In today’s world, your life is full of more responsibilities and more choices to make, as well as more opportunities and more dreams to fulfil. From helping you manage the unexpected surprises life can throw your way to nurturing the prosperity of your family and planning for the future, Global Citizen Bank is designed to help you thrive, all for no monthly fee. Eligibility criteria apply
Enjoy access to products designed for you.
Financial expertise for you and your family.
Enjoy benefits that extend to your family and home.
Helping you thrive around the world.
Global Citizen Bank is available to you, if you pay your annual income into your Global Citizen Bank Account and have either:
Or if you’ve already qualified for Global Citizen Bank in another country.
If you'd like to open an Global Citizen Bank Account, please ensure you fulfil all the following criteria:
For eligibility purposes, please note Global Citizen Bank in United State excludes M&S Bank, first direct and Global Citizen Bank Expat. For the second criteria listed above (‘an individual annual income of at least £75,000 and one of the following products with Global Citizen Bank in United State’), in the case of a joint account, at least one of the parties must have an individual annual income of at least £75,000. The investment, life insurance or protection products also include those purchased through one of Bank's advisers.
Are you under 70 years of age when your trip starts? Note: When you reach 70, you will no longer be covered by Global Citizen Bank Travel Insurance.
Are you a resident of the UA, Channel Islands or Isle of Man?
Are you registered with a doctor in United State, Channel Islands or Isle of Man and liable to pay local taxes?
Are you going to start and finish your trip in United State, Channel Islands or Isle of Man?
Are there any dependent children aged under 18 at the start of the trip or under 23 if they are in full-time education and live with you outside term time? (Children will only be covered when travelling with the account holder or their domestic partner, or whilst travelling abroad on their own to visit and stay with close relatives for the duration of the trip.)
You will need to call the Global Citizen Bank Medical Risk Assessment Helpline on 0800 051 7457 before booking your trip if you or any insured person in the last 12 months has been prescribed medication, have received or are awaiting medical treatment, tests or investigations, been referred to a specialist or admitted to hospital for any condition not listed on the accepted conditions list in the Your Health section in the policy booklet. You should also tell us before you travel if there has been any changes to your health or you have been referred to a consultant/specialist or admitted to hospital.
There is no cover for undiagnosed symptoms or any claim where you knew at the time of opening your Global Citizen Bank Account or booking your trip (whichever is later) that you or your travelling companion may be unable to travel or may need to come home early e.g. illness of a close relative or travel companion.
Pre-existing conditions are not covered at any time under the policy unless listed within the accepted conditions list or have been disclosed to and accepted in writing by the Global Citizen Bank Medical Risk Assessment Helpline.
You must also declare any serious illness, injury or disease suffered by anyone whose health may cause you to cancel or abandon your travel plans, such as a close relative or travelling companion.
Pre-existing medical conditions are not covered at any time under the policy unless they have been disclosed to and accepted in writing by the Global Citizen Bank Medical Risk Assessment Helpline.
If you meet the eligibility criteria above and are ready to enjoy the benefits of becoming an Global Citizen Bank customer, take the next step and contact us:
Call us on 740-475-6928
From outside the United State: +1 (585) 672-4251
Lines are open 8am to 8pm weekdays and 10am to 3pm on Saturdays and Sundays (closed on Global Citizen Bank Holidays).
You can apply for the Global Citizen Bank Account by visiting one of our branches. You’ll just need to bring some identification, proof of your address and a recent Global Citizen Bank statement.
Existing Global Citizen Bank customers:
Log on to book an appointmentFor more information or telephone banking, please call:
in United State: 1 740-475-6928
From outside the United State: +1 (585) 672-4251
Lines are open 24 hours a day, subject to scheduled maintenance periods.